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7 дней назад

Engagement Manager (Government Services)

175 000 - 187 500$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Engagement Manager (Government Services): Leading the delivery of maintenance and operations services for government clients with an accent on client engagement, delivery governance, risk management, and SLA performance. Focus on coordinating delivery teams, managing schedules and resources, resolving operational issues, and supporting cloud-based SaaS initiatives.

Location: US - Sacramento, California

Base compensation: $175,000–$187,500–$200,000 per year.

Company

hirify.global provides consulting, technology, compliance, and integrated professional services to public- and private-sector clients.

What you will do

  • Lead the delivery of maintenance and operations services and ensure contractual deliverables are completed on time.
  • Act as the primary point of contact for clients, stakeholders, and internal project teams.
  • Manage project schedules, resource planning, delivery timelines, risks, issues, and service-level agreements.
  • Lead and oversee project teams while maintaining quality and operational performance standards.
  • Coordinate cross-functional support for maintenance, operations, and cloud-based SaaS initiatives.
  • Drive issue resolution, stakeholder communication, and continuous improvement throughout each engagement.

Requirements

  • At least 5 years of full-time experience as a Delivery Manager or Support Manager in a maintenance and operations environment.
  • At least 3 years of direct management experience leading a team of 5 or more full-time resources.
  • At least 4 years of experience in schedule management, risk management, SLA management, and problem or issue management.
  • At least 1 year of experience supporting a cloud-based SaaS development project.
  • Bachelor’s degree required, or 4 additional years of qualifying experience in place of the degree.
  • Strong leadership, organizational, project management, communication, problem-solving, and collaboration skills.

Nice to have

  • Master’s degree.
  • Current ITIL certification.
  • At least 1 year of experience overseeing system maintenance, operations, or development activities.

Culture & Benefits

  • Values-driven environment focused on integrity, servant leadership, innovation, and measurable impact.
  • Flexible Time Off available from the first day of employment, along with paid holidays.
  • Health, dental, vision, life, accident, disability, and HSA benefits.
  • Paid parental bonding leave, wellness programs, and flexible work arrangements.
  • 401(k) with employer contributions, tuition reimbursement, referral bonuses, and pet insurance.
  • Paid volunteer time through the FORCE community program.

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