2 дня назад
Snowflake Engagement Manager (Snowflake)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Snowflake Engagement Manager (Snowflake): Driving Snowflake implementation and service delivery engagements, client relationships, and new service opportunities with an accent on delivery quality, project governance, and executive stakeholder communication. Focus on developing customer service strategies, managing complex technical projects, resolving escalations, and identifying process and upsell opportunities.
Location: Remote, onshore in the United States; must be a permanent US resident and preferably a US citizen able to pass a fingerprint background check
Company
is a Snowflake Elite Partner delivering data migration, engineering, governance, BI and analytics, and AI/ML solutions for enterprise organizations.
What you will do
- Drive Snowflake implementation and service delivery engagements across complex project and service types.
- Provide delivery quality oversight, establish service delivery vision, and ensure adherence to best practices.
- Own operational relationships with assigned clients, including relationship roadmaps, metrics, and satisfaction.
- Manage project status, risks, issues, objectives, documentation, meetings, and follow-ups.
- Support sales pursuits through project scoping, estimation, delivery proposals, and project updates.
- Resolve customer-specific challenges, own escalations, and identify process improvement and upsell opportunities.
Requirements
- 8–11 years of experience in services delivery or a similar role involving complex technical implementation projects.
- Experience delivering professional services revenue targets while prioritizing multiple complex projects.
- Direct experience with data warehousing, business intelligence, and/or cloud technologies.
- Public sector experience is required.
- Ability to communicate across design, engineering, marketing, advertising, and business development groups.
- Strong presentation skills for business, technical, and senior executive audiences.
Nice to have
- Experience in a client support or technical advisory role such as solution architect, system administrator, or technical account manager.
Culture & Benefits
- Opportunity to work with Snowflake technology and enterprise data platforms.
- Hands-on experience with advanced data warehouse technology.
- Opportunity to lead and execute large-scale professional services initiatives.
- Collaboration with an experienced professional services team.
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