Program Support Specialist (Loyalty Programs)

Location: Becker, Minnesota, United States

Company

hirify.global is a foodservice data intelligence and marketing company that helps food manufacturers identify growth opportunities and develop data-driven campaigns.

What you will do

• Support Program Managers with milestones, action items, deadlines, program features, platform enhancements, and technology upgrades.
• Maintain project management tools, including Microsoft Teams and Jira, with current statuses, risks, and dependencies.
• Set up and maintain loyalty program promotions, prepare basic reports, and support campaign case studies.
• Validate program data across enrollment, earning, and redemption workflows; identify discrepancies and recommend solutions.
• Prepare performance reports and dashboards, process invoice reports, and support data-driven program optimization.
• Coordinate with operations, IT, accounting, analytics, client services, and external stakeholders.

Requirements

• Bachelor's degree or 2–5 years of experience in project management, marketing operations, data analysis, or a related field.
• Experience with project management principles and tools such as Microsoft Teams, Jira, or Asana.
• Ability to validate, analyze, and present data clearly using tools such as Excel and Tableau.
• Strong communication, organization, critical thinking, problem-solving, and attention-to-detail skills.
• Ability to manage multiple projects, meet deadlines, and work independently and cross-functionally.
• Work sponsorship is not available for this role. Occasional travel for client visits and trade shows is required.

Nice to have

• Experience supporting loyalty programs, CRM platforms, or B2B/B2C marketing initiatives.
• Exposure to foodservice sales and marketing.

Culture & Benefits

• Medical, dental, vision, FSA, company-paid life insurance, and other benefits from day one.
• 401(k) with company match.
• Training, development opportunities, and competitive pay.
• Flexible PTO with no accrual requirement.
• Commitment to authenticity, inclusion, and equal employment opportunity.