Account Manager NSW (Mid-Market)

Location: North Sydney, Australia

Company

hirify.global is a global AI-powered software and cloud solutions provider operating across more than 70 countries with over 13,000 professionals.

What you will do

• Acquire new SMB and mid-market customers while managing a portfolio of existing accounts to support retention and growth.
• Build trusted relationships with customer stakeholders and act as the primary point of contact.
• Develop and execute account plans, identifying renewal, upsell, and cross-sell opportunities.
• Drive expansion within existing accounts and acquire new customers in the assigned segment.
• Collaborate with sales specialists, services, customer success, and operations teams to deliver successful outcomes.
• Maintain pipeline visibility, provide accurate forecasts, track performance metrics, and take timely action to drive results.

Requirements

• Proven ability to manage a customer portfolio, driving renewals, pipeline development, and revenue growth.
• Strong commercial acumen with the ability to identify customer needs, position solutions, and drive business outcomes.
• Demonstrated relationship management, stakeholder engagement, and strategic account planning skills.
• Experience working with CRM systems and managing pipelines, forecasts, and account performance.
• Strong communication, organization, and execution skills, with a proactive and results-driven approach in a fast-paced environment.
• Experience in account management, key account management, or B2B sales within a technology, services, or solutions environment.

Culture & Benefits

• Work in a global, purpose-driven technology organization with opportunities to collaborate across borders.
• Access learning and development programs supporting continuous professional growth.
• Inclusive environment with equal employment opportunities for applicants and teammates from all backgrounds and abilities.
• Reasonable adjustments are available during the recruitment process.