обновлено 8 дней назад
Sr. Client Consulting Manager (Transformation Specialist)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr. Client Consulting Manager (Transformation Specialist) (Payments/AI): Leading complex client transformation engagements that implement card products, commercial money movement solutions, and digital payment capabilities with an accent on program governance, adoption, and cross-functional delivery. Focus on translating financial-services AI opportunities into requirements, managing implementation risks and dependencies, and driving product adoption across client organizations.
Location: Singapore; hybrid work with at least 3 days in the office
Company
is a global payments technology company providing payment solutions for consumers, merchants, financial institutions, and government entities.
What you will do
- Lead complex client transformation engagements and program-manage delivery across multiple teams.
- Drive implementation and adoption of products, platforms, card products, and commercial money movement solutions.
- Partner with business, product, technology, operations, risk, compliance, and external vendors to define requirements and coordinate delivery.
- Manage project scope, timelines, budgets, risks, dependencies, documentation, testing, defect resolution, and client sign-off.
- Identify process, technology, operational, and stakeholder barriers to adoption and measurable business impact.
- Promote the use of generative AI to improve delivery efficiency and translate financial-services use cases into requirements.
Requirements
- 10–12 years of consulting experience driving large-scale, complex programs, plus an advanced degree such as a Master’s, MBA, or MD.
- Expertise in or Mastercard payment products, preferably including financial and payment system implementations.
- Experience with cross-functional product delivery across requirements, design, development, implementation, testing, training, and support.
- Experience with SDLC processes and tools, Agile delivery models, and Scrum ceremonies.
- Ability to analyze data, manage multiple workstreams, resolve risks and dependencies, and influence internal and external stakeholders.
- Strong communication skills, including the ability to explain complex technical issues to non-technical executives and other stakeholders.
Nice to have
- Project management certification such as PMP or Scrum Agile certification.
Culture & Benefits
- Work on high-impact payment transformation projects serving clients across global markets.
- Collaborate with multidisciplinary teams and subject-matter experts.
- Follow governance standards, controls, risk requirements, and delivery methodologies.
- Hybrid work arrangement with office attendance expectations confirmed by the hiring manager.
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