HRIS Analyst (HR Technology Operations)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
HRIS Analyst (HR Technology Operations) (HCM platforms): Administering, configuring, testing, and improving enterprise HR technology systems with an accent on platform operations, workflow automation, and tier-2 stakeholder support. Focus on designing regression and integration testing cycles, troubleshooting production issues, and maintaining reliable documentation and system performance.
Location: Louisville, Kentucky, United States
Salary: $62,400–$83,200 per year
Company
provides staffing and professional workforce solutions.
What you will do
- Administer enterprise HCM modules, including security configuration, system updates, and ongoing platform operations.
- Configure workflows, support system enhancements, and troubleshoot complex production issues within established SLAs.
- Manage ITSM tickets and provide tier-2 technical support to HR stakeholders and end users.
- Design, execute, and document regression, integration, and release testing, including support for UAT.
- Create and maintain SOPs, configuration workbooks, knowledge articles, and user guides.
- Deliver training and knowledge transfer to HR business partners and end users.
Requirements
- 3–5+ years of professional experience supporting and configuring enterprise HR systems.
- Hands-on experience with HCM platforms such as Workday, SuccessFactors, Oracle HCM Cloud, or Dayforce.
- Experience with HCM configuration, business process workflows, and security maintenance.
- Experience executing regression, integration, and UAT testing cycles.
- Experience managing tickets in enterprise ITSM platforms such as ServiceNow, Jira, or Zendesk.
- Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field preferred; strong analytical, diagnostic, communication, and organizational skills required.
Culture & Benefits
- Hands-on role within an HR technology operations team.
- Work involves collaboration with global HR stakeholders and end users.
- Temporary assignments lasting 13 weeks or longer may include medical, dental, vision, 401(k), and statutory sick pay where required.
- Reasonable accommodations are available throughout the employment process.
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