Назад
8 дней назад

People Operations Specialist

98 000 - 130 000$
Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
People Operations Specialist (Workday/HR Operations): Managing a global People service queue and executing employee lifecycle transactions in Workday with an accent on regional policy guidance, data accuracy, and service-level performance. Focus on resolving high-volume employee requests, maintaining audit-ready records, improving knowledge workflows, and coordinating payroll handoffs across North America, EMEA, and APAC.

Location: Dallas, Texas, United States. The role supports employees across North America, EMEA, and APAC, with periodic flexibility to adjust hours for EMEA and APAC coverage. Applicants must meet U.S. export-control eligibility requirements, including qualifying U.S. person status or authorization eligibility.

Base salary: $98,000–$130,000 per year, plus potential bonus, equity awards, and benefits based on eligibility.

Company

CoreWeave provides cloud infrastructure, technology, and services that enable AI labs, startups, and enterprises to build and scale AI applications.

What you will do

  • Own daily triage, prioritization, routing, and resolution of the global People service queue within SLA.
  • Resolve Tier 1 questions covering policies, employment verification, Workday navigation, leave, benefits, and general processes.
  • Escalate country-specific, sensitive, and Tier 2 matters to People Business Partners, Payroll, Total Rewards, Legal, or EOR partners.
  • Execute onboarding, offboarding, job changes, and data changes in Workday while maintaining accurate records and audit trails.
  • Coordinate payroll-impacting requests with regional payroll teams and vendors across pay cycles and time zones.
  • Improve knowledge articles, templates, workflows, automation, queue reporting, and onboarding for contractors and new team members.

Requirements

  • 2–4 years of experience in People Operations, HR Operations, HR Shared Services, or an HR service center.
  • Experience managing ticket queues and SLAs in ServiceNow, Jira Service Management, Zendesk, or a similar tool.
  • Workday HCM experience with employee lifecycle transactions and strong data accuracy.
  • Knowledge of HR fundamentals, country-specific requirements, escalation judgment, and confidential data handling.
  • Clear written communication, strong organization, and the ability to manage high request volumes.
  • Proficiency with Google Workspace and Slack; willingness to adjust hours periodically for regional coverage.

Nice to have

  • Experience supporting EMEA and APAC employees, including through EOR providers.
  • Experience maintaining knowledge bases, FAQs, and response templates.
  • Experience in SOX-controlled, public-company, federal contractor, or FedRAMP environments.
  • Familiarity with E-Verify, federal recordkeeping, GDPR, or active use of AI tools in People Operations.
  • Additional language skills or experience in a high-growth technology or AI-native company.

Culture & Benefits

  • Fast-moving, entrepreneurial environment focused on independent thinking, collaboration, and innovation.
  • Medical, dental, and vision insurance fully paid by CoreWeave, plus life and disability insurance.
  • Flexible Spending Account, Health Savings Account, tuition reimbursement, and employee stock purchase program.
  • Paid parental leave, family-forming support, childcare support, mental wellness benefits, and flexible PTO.
  • 401(k) with employer match, catered lunches at office and data center locations, and a casual work environment.

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