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Inside Channel Account Manager (MSP)

100 000 - 110 000$
Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Inside Channel Account Manager (MSP): Driving revenue through ESET’s MSP channel partners and distributors with an accent on partner profiling, pipeline development, cross-selling, and upselling. Focus on managing volume partners, forecasting revenue, supporting deal registration and orders, and maintaining accurate CRM data.

Location: San Diego, United States; onsite

Salary range: $100,000–$110,000 OTE depending on experience

Company

hirify.global provides cybersecurity software and services.

What you will do

  • Engage virtually with channel partners, supporting daily operations, partner activities, and customer acquisition.
  • Build collaborative relationships with partner accounts and their customers, identifying and influencing key decision-makers.
  • Profile volume partners, identify growth potential, and refer qualified opportunities to Channel Account Managers.
  • Build and manage account pipelines focused on existing business, cross-selling, and upselling.
  • Forecast weekly and monthly revenue, explain hirify.global products and benefits, and respond to partner queries and competitive claims.
  • Maintain CRM records and support resellers with deal registration, order processing, revenue targets, and KPI achievement.

Requirements

  • 4+ years of experience in sales, customer service, retail, hospitality, or another customer-facing role.
  • Experience working with Managed Service Providers (MSPs) and a strong understanding of the MSP business model, partner ecosystem, and sales motions.
  • Excellent verbal and written communication skills, with strong interpersonal and relationship-building abilities.
  • Comfort making outbound calls and engaging with prospective customers.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Basic proficiency with Microsoft Office.
  • Willingness to receive coaching, adapt to feedback, and develop in a sales career.

Nice to have

  • Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • Previous experience in inside sales, lead generation, or business development.
  • Internship experience or relevant coursework may substitute for professional sales experience.
  • Experience with a CRM such as Salesforce or HubSpot.

Culture & Benefits

  • Cigna medical, dental, supplemental insurance, life insurance, and long-term disability coverage.
  • EyeMed vision coverage and HealthJoy Employee Assistance Program.
  • Lifestyle Spending Account, paid time off, volunteer day, tuition reimbursement, and pet insurance.
  • On-site gym and shower facilities, recreational zone, coffee and snacks, and parking benefit.
  • 401(k) retirement savings, charitable contributions program, referral program, and discounts through Benefit Hub.

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