Service Technician III (Robotics)

TL;DR

Service Technician III (Robotics): Leading complex diagnostics and coordinating repair workflows for a fleet of sidewalk delivery robots with an accent on systemic failure resolution and technical mentorship. Focus on conducting root-cause analysis, optimizing robot uptime, and improving overall system reliability through cross-functional collaboration.

Location: On-site in Los Angeles (LAX - Formosa)

Compensation: $31 – $34 per hour + Equity

Company

hirify.global is reimagining urban logistics using personable sidewalk robots to reduce street congestion and support local businesses.

What you will do

• Lead resolution of high-complexity mechanical, electrical, and integrated software failures.
• Serve as the primary technical escalation point for Technician I and II staff.
• Conduct structured root-cause analysis on recurring or systemic failure patterns.
• Coordinate daily shift repair prioritization based on fleet impact and SLA requirements.
• Partner with Engineering, Product, and QA to improve robot reliability and stability.
• Mentor junior technicians in troubleshooting methodology and documentation standards.

Requirements

• 4–6+ years of progressive technical experience in electro-mechanical, robotics, automotive, or aerospace industries.
• Advanced troubleshooting capability across integrated mechanical-electrical-software systems.
• Proven ability to perform structured root-cause analysis and pattern recognition.
• High discipline in technical documentation and data accuracy.
• Must be based in Los Angeles for on-site work.
• Physical ability to lift up to 40 pounds and stand for extended periods.

Nice to have

• Prior experience in robotics, automation, or advanced electromechanical systems.
• Exposure to reliability engineering principles.
• Experience supporting field deployments or pilot programs.

Culture & Benefits

• Collaborative, agile, and diverse team environment.
• Opportunity to work with cutting-edge robotics, machine learning, and computer vision.
• Equity options as part of the compensation package.
• Focus on professional accountability and strict safety discipline.