Finance Ops Coordinator

TL;DR

Finance Ops Coordinator (Finance): Managing customer accounts, contracts, and billing records within ERP systems with an accent on data accuracy and account maintenance. Focus on resolving billing inquiries, auditing invoice data, and ensuring compliance with accounting procedures.

Location: Hybrid in Monterrey, Mexico

Company

hirify.global is a global provider of data, AI, and cognitive ERP solutions helping businesses create more resilient global supply chains.

What you will do

• Set up and maintain customer accounts, contracts, projects, and billing records in the system of record.
• Process contract changes, cancellations, migrations, and transfers based on approved documentation.
• Research and resolve customer inquiries related to billing, credits, and account adjustments.
• Audit billing data prior to invoice generation to identify and correct discrepancies.
• Collaborate with finance, sales, and support teams to ensure system records accurately reflect customer agreements.
• Maintain complete documentation for contract configurations and customer entitlements.

Requirements

• 1+ years of experience in billing, contract administration, order management, AR, or customer service.
• High school diploma required; associate degree in Business, Accounting, or Finance preferred.
• Proficiency with Microsoft Office and the ability to learn ERP and billing systems.
• Strong attention to detail and professional communication skills.
• Must be based in Monterrey, Mexico.

Culture & Benefits

• Comprehensive health and wellness benefits.
• Strong internal mobility with 25% of positions filled internally.
• Free LinkedIn Learning licenses and a dedicated Mentoring Program for personal development.
• Geographically specific education support programs.
• Inclusive global workplace with a focus on work-life balance and mutual trust.