Sales Account Development Manager (EdTech)

TL;DR

Sales Account Development Manager (EdTech): Managing renewals, retention, and account growth for accounting and legal learning solutions with an accent on consultative selling, customer engagement, and pipeline management. Focus on rebuilding relationships with former customers, identifying expansion opportunities, and coordinating personalized outreach across phone, email, and digital channels.

Location: Fully remote within the United States

Company

hirify.global provides education and professional learning solutions for accounting and legal professionals.

What you will do

• Own renewal conversations and campaigns across the accounting and legal product portfolio.
• Reconnect with former customers and closed-lost opportunities to win back business.
• Identify whitespace, expansion, and new customer opportunities for CPEdge, LegalEdge, and other learning solutions.
• Build trusted relationships, answer product and enrollment questions, and support purchasing decisions.
• Maintain customer records, opportunities, sequences, and forecasting in Salesforce and Revenue Grid.
• Collaborate with Sales, Marketing, Customer Success, and Digital teams to improve customer engagement and sales performance.

Requirements

• 1–3 years of experience in inside sales, account management, customer success, or business development.
• Experience with renewals, customer retention, or account growth is beneficial.
• Strong communication, relationship-building, organizational, and consultative selling skills.
• Experience using Salesforce or another CRM platform.
• Comfort making outbound calls and engaging customers through phone, email, and digital channels.
• Self-motivated, resilient, results-oriented, and passionate about helping professionals achieve their career goals.

Culture & Benefits

• Fully remote work within the United States.
• Cross-functional collaboration with Sales, Marketing, Customer Success, and Digital teams.
• Opportunity to contribute ideas that improve sales processes, customer engagement, and product offerings.