6 дней назад
Partnerships Manager (Sky VIP)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Partnerships Manager (Sky VIP): Managing and growing high-value customer partnerships for a major loyalty programme with an accent on commercial negotiations, partner operations, and performance optimisation. Focus on building new partnership propositions, coordinating multi-stakeholder delivery, and using customer and commercial insights to improve engagement and satisfaction.
Location: Hybrid role based in Osterley, Greater London, with three days per week in the office. Candidates must have the right to work in the UK; sponsorship is not available.
Company
is a media and entertainment company delivering television, sports, news, arts, and digital products and services to millions of customers.
What you will do
- Manage and grow customer-facing partnerships with organisations including Sainsbury’s, Merlin, and Co-op Live.
- Set up and operate weekly partner promotions that improve customer value, engagement, and satisfaction.
- Identify, negotiate, and deliver new partnerships from insight gathering and proposals through commercial terms, legal coordination, execution, and evaluation.
- Manage the Co-op Live partnership, including ticketing strategy, fulfilment, and the VIP Lounge customer experience.
- Analyse partnership performance with marketing, commercial, and agency teams to inform strategy and optimisation.
- Collaborate across the VIP team and wider business to align partnerships with commercial, product, and PR opportunities.
Requirements
- Proven experience creating and managing customer-facing partnerships at scale, including partner negotiations, agency management, delivery of partnership rights, and performance analysis.
- Strong commercial acumen and the ability to translate data and insights into growth and optimisation strategies.
- Excellent communication, storytelling, and cross-functional relationship-building skills, including influencing Director and Head of Department-level stakeholders.
- Strong planning and project management skills, with the ability to balance short- and long-term priorities across multiple stakeholders and promotions.
- Experience in operational delivery, including promotion briefing, asset sourcing, digital execution, customer communications, and quality control.
- Appropriate right to work in the UK is required; does not offer sponsorship for this position.
Nice to have
- Experience in the loyalty sector.
- Experience using insights and analytics to inform strategy and optimise partnership performance.
- Strong ability to develop relationships internally and externally.
Culture & Benefits
- Hybrid working model combining flexible work with three office days per week.
- Free TV or NOW package, including Sports and Cinema.
- Pension package with up to 9% employer contribution.
- Private healthcare with mental health support, plus digital GP and dental insurance.
- Discounts on products, Sharesave and Tech schemes, and VIP rewards and experiences.
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