updated 1 month ago
General Manager (Elevator Industry)
170 000 - 200 000$
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Job description
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TL;DR
General Manager (Elevator Industry) (Branch Operations): Managing revenue growth, branch P&L, customer relationships, sales, service contracts, safety, and employee performance for an elevator industry branch with an accent on financial performance, operational efficiency, and workforce leadership. Focus on leading multiple departments, retaining at-risk customers, resolving union and labor issues, and meeting profitability and compliance requirements.
Location: Columbus, Ohio, United States; the position requires up to 25% travel.
Salary: $170,000–$200,000 per year, plus a car allowance, fuel card, and annual incentive program.
Company
provides elevator and related building mobility products and services.
What you will do
- Lead branch operations across departments and lines of business, ensuring efficient and cost-effective performance.
- Manage branch P&L, budgets, accounting reports, receivables, invoices, margins, and profitability reviews.
- Drive revenue growth through sales leadership, customer presentations, complex bids, CRM oversight, and proposal approvals.
- Oversee service contract retention, customer care, NPS follow-up, and relationships with clients, consultants, building owners, and prospects.
- Supervise department managers and superintendents, develop employees, and coordinate performance management for union and non-union staff.
- Administer branch safety programs, conduct safety audits, chair the safety committee, and ensure compliance with elevator industry codes and company policies.
Requirements
- Thorough knowledge of the elevator industry and general management methods within the industry.
- Bachelor’s degree.
- Proven success managing and developing talent.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret technical instructions in mathematical or diagram form and manage abstract and concrete variables.
- Understanding of engineering and physics fundamentals is preferred.
Culture & Benefits
- Commitment to safety, customer service, professionalism, ownership, and diversity.
- Medical, dental, vision, FSA, HSA, supplemental medical, disability, life, and AD&D coverage.
- 401(k) retirement plan with a dollar-for-dollar company match on the first 5% contributed.
- Tuition reimbursement, identity theft monitoring, pet insurance, and an Employee Assistance Program.
- 15 vacation days, 11 paid holidays, paid sick leave, and up to six weeks of paid parental leave after 90 days of full-time employment.
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