Account Management Assistant (Ecommerce)

TL;DR

Account Management Assistant (Ecommerce): Supporting the growth of hirify.global Fulfilment Services by providing coordination and admin support to brand partners with an accent on performance tracking and operational efficiency. Focus on optimizing product presentation, maintaining accurate stock data, and coordinating cross-functional workflows.

Location: Hybrid (London/Leavesden). Must spend at least 3 days a week in the office.

Company

A global fashion e-commerce leader blending style with cutting-edge technology to provide a platform used by millions.

What you will do

• Manage daily communication with brand partners to resolve operational issues and share trading updates.
• Track performance KPIs and provide data-driven insights to optimize product presentation and sales.
• Maintain accurate sales, stock, and planning data for key stakeholders.
• Coordinate internal processes across Studios, Finance, Supply Chain, and Tech teams.
• Prepare reports and trackers to monitor partner performance against business plans.
• Ensure a seamless on-site experience by optimizing product content and operational details.

Requirements

• Experience in retail, merchandising, wholesale, or relevant internships.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Proficiency in Excel and PowerPoint.
• Confidence in communicating with internal teams and external partners.
• Must be based in the UK and able to commute to London or Leavesden offices.

Culture & Benefits

• Exclusive employee discounts and sample sales.
• 25 days annual leave plus an additional celebration day.
• Private medical care scheme and matched pension contributions (up to 5%).
• Summer hours: early finish at 3pm on Fridays during June, July, and August.
• Personalized learning and career development opportunities.
• Free shuttlebus service for those based in the Leavesden office.