Account Manager (Omnichannel)

TL;DR

Account Manager (Omnichannel): Managing long-term partnerships with leading retail customers in Toy Specialist and High Street channels with an accent on commercial growth and omnichannel execution. Focus on creating data-driven business plans, leading product launches, and optimizing financial performance.

Location: Hybrid (3 days per week in the office in Slough, UK, 2 days from home). No relocation support provided.

Company

The hirify.global Group is a global leader in the toy industry, focused on creating sustainable growth through innovative products and strong retail partnerships.

What you will do

• Develop and strengthen relationships with key retail partners to drive long-term business growth.
• Create and execute customer business plans, forecasts, and sales strategies to meet targets.
• Collaborate cross-functionally with Marketing, PR, Business Intelligence, and Operations to implement customer plans.
• Lead new product launches, promotional campaigns, and customer events across online and in-store channels.
• Manage budgets and financial performance, including claims, returns, and marketing investments.
• Monitor commercial performance to maximize sales, profitability, and market share.

Requirements

• Strong commercial experience in sales or account management within the FMCG industry.
• Specific exposure to UK omnichannel retailers.
• Proven track record of delivering data-driven business results and taking ownership of outcomes.
• Excellent relationship management skills with the ability to influence internal and external stakeholders.
• Financial acumen, including experience in forecasting and budget management.
• Highly organized with the ability to prioritize multiple projects and stakeholders.

Nice to have

• Knowledge of promotional planning and new product launches.
• Experience managing customer P&L responsibilities.
• Advanced Excel and analytical capabilities.
• Experience working in a cross-functional matrix environment.

Culture & Benefits

• Enhanced paid Family Care Leave.
• Comprehensive life and disability insurance coverage.
• Dedicated resources and benefits for physical and mental wellbeing.
• Generous colleague discount available from day one.
• Performance-based bonus scheme.
• Hybrid work model with an average of 3 days per week in the office.