Account Manager (B2B Data)

TL;DR

Account Manager (Mid-Market) (SaaS): Growing and retaining a portfolio of Mid-Market customers by managing renewals and identifying expansion opportunities with an accent on commercial negotiations and stakeholder engagement. Focus on maximizing revenue through upsells, cross-sells, and strategic account planning to ensure long-term customer success.

Location: Hybrid (London office at least 2 days per week)

Company

hirify.global is a leading provider of European B2B data and sales intelligence, helping businesses discover and engage with qualified decision-makers.

What you will do

• Manage a portfolio of Mid-Market customers to ensure successful renewals and revenue growth.
• Identify and close upsell and cross-sell opportunities by engaging multiple stakeholders and buying groups.
• Collaborate with Customer Success Managers to develop tailored renewal and expansion strategies.
• Own the full sales cycle for expansion, from identifying opportunities and conducting demos to negotiating pricing and closing.
• Monitor customer satisfaction and proactively address risks to maintain high retention rates.
• Contribute to the optimization and rollout of new account management workflows for scalability.

Requirements

• Proven success in client-facing roles, managing a book of business and exceeding revenue targets.
• Strong commercial acumen and confidence in leading commercial negotiations.
• Ability to proactively identify expansion opportunities and engage new buying groups.
• Excellent communication skills to build relationships and articulate value propositions clearly.
• Structured approach to pipeline and account management with high attention to detail.
• Must be based in or able to work from the London office at least 2 days per week.

Culture & Benefits

• Inclusive and diverse community that supports, challenges, and inspires its members.
• Culture of collective ownership and deep understanding of customer needs.
• Environment where individual impact is celebrated and valued.
• Strong commitment to fostering an inclusive workplace for underrepresented groups in tech.