Chief of Staff (AI Neobank)

Location: Remote, but candidates must be based in Vietnam

Company

A Southeast Asian financial technology company building accessible insurance, banking, and money-management products, with AI supporting its expansion.

What you will do

• Drive strategic execution across AI Neobank priorities.
• Build the operating rhythm, including OKRs, leadership updates, decision tracking, and accountability.
• Coordinate workstreams across product, engineering, licensing, market expansion, partnerships, finance, and operations.
• Prepare decision memos, board and leadership materials, execution plans, and performance reviews.
• Identify risks, gaps, and dependencies, and help leadership make trade-offs across people, capital, products, and markets.
• Own special projects requiring senior judgment and cross-functional authority.

Requirements

• Experience driving strategic execution across multiple teams.
• Excellent judgment, communication, prioritization, follow-through, writing, business analysis, and problem-solving skills.
• Ability to work with founders, CEOs, leadership teams, and senior external stakeholders.
• Comfort operating with ambiguity and limited guidance, from high-level strategy through detailed execution.
• Must already be based in Vietnam.
• Strong English communication is required.

Nice to have

• Experience in startups, consulting, strategy, operations, fintech, financial services, or regional expansion.

Culture & Benefits

• Remote work for candidates based in Vietnam.
• Work with global teams representing more than 20 nationalities.
• High ownership, low ego, and a strong bias for action.
• Focus on improving execution speed and clarity without unnecessary bureaucracy.

Hiring process

• Online assessment or practical task.
• Technical interview followed by a CEO or final-round interview.
• The process and offer may be completed within one week from the start of interviews for strong candidates.