Customer Technology Advisor (Digital Workplace)

Location: Tokyo, Japan

Company

hirify.global runs and reimagines mission-critical technology systems and provides technology consulting, advisory, architecture, and delivery services.

What you will do

• Lead technical and solution discussions with customers to clarify business challenges and requirements.
• Plan and deliver proposals, demos, presentations, proofs of concept, and prototypes aligned with customer needs.
• Support opportunity creation, proposal development, and closing from a technical perspective.
• Combine expertise across hirify.global practices to create profitable cross-practice solutions.
• Coordinate pre-sales activities, including quality checks, compliance reviews, and best-practice alignment.
• Co-create solutions with internal and external stakeholders and alliance partners while explaining technical value and business impact.

Requirements

• Knowledge or experience in Digital Workplace, including Microsoft 365, ServiceNow, and Google Workspace.
• Hands-on experience in solution consulting or system implementation and delivery within the Digital Workplace domain.
• Motivation to work in a sales-oriented role with customers and internal sales teams.
• Strong customer engagement and stakeholder management skills.
• Ability to learn independently, adapt quickly, and collaborate across diverse teams.

Nice to have

• Experience in consultative selling or pre-sales roles.
• Deep expertise in Digital Workplace Services, Microsoft 365, ServiceNow, or IT infrastructure solutions.
• Relevant Microsoft or ServiceNow certifications, or equivalent technical credibility.
• Experience designing solution architectures across multiple technology domains.
• Experience working with alliance partners and presenting technology solutions to senior executives.

Culture & Benefits

• Inclusive culture focused on belonging, empathy, and shared success.
• Hybrid-friendly culture supporting employee well-being and professional growth.
• Programs supporting financial, mental, physical, and social health.
• Personalized development goals, continuous feedback, coaching, and hands-on learning.
• Access to certification and learning opportunities from Microsoft, Google, and Amazon.