Sales Appointment Setter

TL;DR

Sales Appointment Setter (B2B Sales/CRM): Generating qualified leads and scheduling appointments for the Customer Success team through outbound calls, email, and pipeline management with an accent on decision-maker engagement, CRM accuracy, and KPI performance. Focus on researching target companies, building relationships with potential customers, and consistently meeting outbound activity and meeting targets.

Location: Manila, hybrid work model with in-office and work-from-home days

Company

Global hotel commerce technology provider helping accommodation businesses attract and book guests through an open platform.

What you will do

• Connect with existing customers and qualified business decision-makers by phone.
• Generate qualified leads and schedule appointments for the Customer Success team.
• Manage pipeline activity across phone and email while keeping CRM records accurate.
• Research companies and contacts using CRM tools and public websites.
• Meet KPIs for outbound calls, emails, contact rates, and scheduled meetings.

Requirements

• 1–2 years of experience in B2B sales, telemarketing, business development, or a similar customer-facing role.
• Experience in a BPO or contact center environment with sales or performance targets.
• Strong spoken and written English communication skills with confidence speaking to business decision-makers.
• Basic understanding of B2B sales and lead generation.
• Familiarity with CRM platforms such as Salesforce, HubSpot, or similar tools.
• High school diploma or equivalent; comfortable working toward daily or weekly KPIs and sales targets.

Culture & Benefits

• Hybrid working model combining office and remote work.
• Equity package participation.
• Mental health and well-being initiatives.
• Generous parental leave, including secondary parental leave.
• Paid birthday, study, and volunteering leave.
• Training, social clubs, team events, celebrations, and employee resource groups.