Senior Sales Business Retention Associate (SaaS)

TL;DR

Senior Sales Business Retention Associate (SaaS): Managing renewals and upselling for Tax & Accounting software products with an accent on revenue growth and customer retention. Focus on executing the sales process, managing renewal cycles, and generating leads for sales channels.

Location: USA - Coppell, TX

Salary: $40,000 - $67,550 USD

Company

hirify.global is a professional information services company providing software solutions for tax and accounting professionals.

What you will do

• Secure software product renewals and increase revenue through upselling and annual price increases.
• Manage renewal cycles throughout the year and oversee high-profile tax compliance accounts.
• Generate and forward leads to the appropriate sales channels.
• Promote software features, benefits, and value propositions to existing customers.
• Evaluate and suggest new tools or practices to improve internal sales processes.

Requirements

• Must be based in or able to work onsite in Coppell, TX.
• 2+ years of experience in sales, account management, or a customer-facing role.
• Excellent verbal and written English language skills.
• BS/BA degree in a business-related field or equivalent relevant work experience.
• Proficiency with online presentation tools such as MS Teams.

Nice to have

• 2+ years of B2B retention, renewals, or inside sales experience with SaaS/software subscription products.
• Proficiency with Salesforce.com or comparable CRM applications.
• Working knowledge of the Tax & Accounting industry and Audit principles.
• Formal sales training (e.g., Miller Heiman, The Challenger Sales, Solutions Selling).

Culture & Benefits

• Comprehensive Medical, Dental, and Vision plans.
• Financial security through 401(k), FSA, and HSA.
• Paid parental leave, vacation, and sick time.
• Additional perks including commuter benefits and a Tuition Assistance Plan.