Commercial Account Executive (Healthcare)

TL;DR

Commercial Account Executive (Healthcare/AI): Driving the expansion of AI-powered customer experience solutions for healthcare providers and payers with an accent on net new revenue growth and strategic account expansion. Focus on managing complex enterprise sales cycles, utilizing MEDDPICC for forecasting, and aligning CX technology with patient experience goals.

Location: Arizona, USA (Flexible schedules and work-from-home opportunities available)

Salary: $111,700 - $196,300

Company

Empowering more than 8,000 organizations worldwide to create superior customer and employee experiences using an AI-powered experience orchestration platform.

What you will do

• Acquire new healthcare customers and expand relationships within existing accounts to drive net new revenue growth.
• Manage end-to-end complex enterprise sales cycles, including deals exceeding $500K ACV.
• Execute territory strategies to maintain a pipeline at or above 3x quota.
• Align CX and AI solutions with the priorities of healthcare executives and stakeholders to improve patient outcomes.
• Use MEDDPICC methodology for accurate revenue forecasting and pipeline visibility.
• Collaborate with solution consultants and partners to deliver competitive proposals.

Requirements

• 4+ years of sales experience within the healthcare industry with a consistent track record of revenue achievement.
• Demonstrated success managing complex enterprise sales cycles with deals exceeding $500K ACV.
• Experience influencing executive stakeholders across healthcare organizations.
• Proven ability to maintain a pipeline at or above three times quota.
• Ability and willingness to travel up to 50%.

Nice to have

• Bachelor’s degree or equivalent professional experience.
• Experience selling customer experience, SaaS, or cloud-based solutions.
• Familiarity with MEDDPICC or similar deal qualification frameworks.

Culture & Benefits

• Medical, Dental, and Vision Insurance, including Telehealth coverage.
• 401(k) matching program.
• Flexible work schedules and work-from-home opportunities.
• Open Time Off in addition to 10 paid holidays.
• Support for adoption and fertility treatments.

Hiring process

• Application review by the Talent Acquisition and hiring teams.
• Zoom interview with a Talent Acquisition Partner.
• Interviews with the hiring manager and team members (typically no more than five interviews total).