Назад
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6 дней назад

Desktop Support Technician IV

6 250 - 7 083$
Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Desktop Support Technician IV (Windows/IT Support): Providing Tier 2 on-site end-user support and telecommunications maintenance for complex, highly regulated environments with an accent on incident management, account administration, and hardware repair. Focus on resolving high-impact technical assignments, managing assets, and maintaining secure systems for government and corporate clients.

Location: Colorado Springs, CO, USA (On-site). Security Clearance is required.

Salary: $75,000–$85,000 per year

Company

IT services provider specializing in highly secure and regulated environments including the U.S. Department of Defense, law enforcement, and healthcare.

What you will do

  • Provide on-site Tier 2 support for end-user devices (EUD), account management, and printer support.
  • Install, program, and maintain telecommunications systems and cabling.
  • Lead major technical assignments and evaluate performance to recommend system changes.
  • Handle Local Registration Authority (LRA) and VIP support.
  • Manage and track on-site device assets.

Requirements

  • Current CompTIA Security+ or equivalent DOD baseline certification.
  • Minimum of 10 years of experience supporting Windows desktops, laptops, and PCs.
  • Active Security Clearance (interim level at minimum).
  • Ability to lift 50 lbs.
  • IT education preferred.

Culture & Benefits

  • Comprehensive health coverage including Medical, Dental, and Vision.
  • 401K plan with company matching.
  • Paid Time Off (Sick and Vacation) and Holiday pay.
  • Opportunity to work in highly complex and secure environments.

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