Employment Consultant

TL;DR

Employment Consultant (Case Management): Supporting WorkBC clients in finding and maintaining sustainable employment with an accent on case management, job placement, employer engagement, and individualized employment planning. Focus on assessing complex barriers, coordinating referrals and interventions, building client independence, and meeting program service targets.

Location: Onsite at the Kelowna Centre in Kelowna, British Columbia, with travel between the Kelowna, West Kelowna, and Rutland Centres.

Salary: CAD 54,300 per year

Company

hirify.global delivers employment services in partnership with governments and local agencies across Canada.

What you will do

• Assess clients' eligibility, employment readiness, and support needs as part of individualized action plans.
• Manage approximately 80–100 client cases in ICM, maintaining eligibility records, progress documentation, referrals, and outcomes.
• Support clients through job placement, employment-specific training, coaching, and motivation.
• Research employers and sector opportunities, maintain the Centre job board, and identify suitable employment options.
• Build relationships with employers, community agencies, internal partners, and other stakeholders.
• Attend job fairs and host community and employer events while meeting WorkBC program goals and service utilization targets.

Requirements

• Post-secondary certificate, degree, or diploma in a relevant field.
• Required experience in case management, client coaching, and mentoring.
• Experience supporting individuals with complex barriers and inclusion groups.
• Knowledge of the local labour market, community resources, government assistance programs, job search techniques, and career development tools.
• Strong digital literacy, including social media and Microsoft Office Suite.
• Ability to maintain confidentiality and follow professional codes of conduct.

Nice to have

• Certified Career Development Practitioner designation.
• Experience with provincial government tools, ICM, and online employment services.

Culture & Benefits

• Comprehensive and flexible health and dental benefits.
• RRSP matching of 2.5% of base earnings.
• Ongoing learning and development opportunities.
• Generous time-off policies supporting work-life balance.
• Diverse, inclusive, and accessible workplace with a focus on employee engagement and teamwork.
• Opportunity to support meaningful employment and community outcomes.