Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Head of Training and Education (Cybersecurity): Building a customer and partner education function with an accent on certification, hands-on labs, scalable learning paths, and measurable adoption outcomes. Focus on designing rigorous accreditation programs, selecting the learning technology stack, building the team, and connecting training performance to support reduction and product adoption.
Location: US remote
Company
Cyera develops data security and AI trust infrastructure that helps enterprises adopt AI securely.
What you will do
- Define and own the end-to-end customer and partner training and education strategy.
- Build self-service learning paths, instructor-led training, hands-on labs, certification, and partner accreditation programs.
- Design role-based certification and partner pathways that validate competency for independent implementation and support.
- Hire and develop instructional designers, trainers, lab engineers, curriculum managers, and certification specialists.
- Own the LMS, content authoring, lab, exam delivery, and digital badging technology stack, including vendors and budget.
- Develop outcome dashboards and report completion, certification, support deflection, onboarding readiness, and adoption metrics to executive stakeholders.
Requirements
- 8+ years leading customer-facing training, education, or certification programs and building or scaling external learning organizations.
- Experience in B2B SaaS, cybersecurity, or cloud infrastructure environments.
- Experience owning a training or education budget, selecting vendors, and negotiating contracts.
- Proven ability to design competency-based certification and partner accreditation programs with proctored exams.
- People leadership experience hiring and developing instructional designers, trainers, and lab engineers.
- Ability to measure training outcomes through completion, certification pass rates, support deflection, and product adoption.
Nice to have
- Background in product management or a security- or data-focused product function.
- Experience applying AI to localization, adaptive learning, or AI tutoring with subject-matter-expert oversight.
Culture & Benefits
- Remote work with office setup reimbursement.
- Unlimited paid time off.
- Paid holidays and sick time.
- Health, vision, dental, life, and short- and long-term disability insurance.
- Potential merit increases and a standard benefits and equity package.
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