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обновлено 19 дней назад

Business Operations Coordinator (CRM, Billing, Scheduling & Operations Support)

Формат работы
remote (только Kenya/South_africa)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
SA/Kenya
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Business Operations Coordinator (CRM, Billing, Scheduling & Operations Support) (CRM, billing, scheduling, and operations): Maintaining accurate operational systems and coordinating billing, schedules, client communication, and administrative workflows with an accent on data accuracy, follow-through, and process reliability. Focus on managing CRM records, processing invoices, tracking outstanding payments, resolving scheduling conflicts, and supporting leadership during U.S. business hours.

Location: Remote from Kenya or South Africa; U.S. business hours (EST) required

Company

hirify.global is recruiting for a client seeking operational support across CRM management, billing, scheduling, client coordination, and administrative workflows.

What you will do

  • Maintain daily operational workflows, administrative processes, digital records, and documentation.
  • Keep CRM platforms and operational systems accurate using Microsoft Excel, Google Sheets, OneDrive, CompanyCam, and related tools.
  • Process invoices, track outstanding balances, follow up on overdue payments, and support accounting reconciliations.
  • Monitor workforce schedules, identify conflicts and time discrepancies, and support payroll and job-costing accuracy.
  • Manage inbound client inquiries, CRM pipelines, follow-ups, and operational communication.
  • Prepare reports, proposals, and RFP responses; research vendors, pricing, and contracts; and support leadership with email, Teams communication, and project tracking.

Requirements

  • Experience in operations coordination, administrative support, billing, invoicing, scheduling, or a related operational role.
  • Strong proficiency with Microsoft Excel, Outlook, Word, Teams, and OneDrive.
  • Experience working with CRM systems.
  • Strong written English communication skills and availability during U.S. business hours (EST).
  • Excellent organization, attention to detail, independent working ability, and reliable follow-through.

Nice to have

  • Experience with Aspire, Azuga, or similar operational platforms.
  • Experience supporting construction, landscaping, field service, or other operations-driven businesses.
  • Background in payroll coordination, job costing, accounts receivable follow-up, or operational reporting.

Culture & Benefits

  • Full-time remote work arrangement.
  • Structured, systems-driven environment focused on accuracy and operational reliability.
  • Execution-focused responsibilities with direct support for leadership and active business operations.

Hiring process

  • Initial screening call and video interview with a hirify.global recruiter.
  • Practical workflow or operations assessment followed by a client interview.
  • After applying, record an introductory video through Spark Hire; multiple recording attempts are allowed before submitting the final version.

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