Executive Assistant (Customer Experience & Marketing)

Location: Remote from the Philippines; availability for U.S. business hours and any day of the week is required.

Salary: PHP 50,000/month plus performance bonuses.

Company

hirify.global supports fast-growing U.S.-based businesses with executive support, customer experience, operations, and marketing coordination.

What you will do

• Manage executive calendars, meetings, appointments, emails, reports, presentations, and business documentation.
• Track projects, deadlines, priorities, and action items to keep initiatives on schedule.
• Create and improve SOPs, internal workflows, CRM records, and operational documentation.
• Support customers through follow-ups, appointment confirmations, issue resolution, and review requests.
• Coordinate social media scheduling, email campaigns, marketing assets, website updates, and basic Canva designs.
• Identify process improvements that increase operational efficiency and customer satisfaction.

Requirements

• 3–5 years of experience as an Executive Assistant, Virtual Assistant, Administrative Coordinator, Operations Coordinator, or in a similar role.
• Experience supporting executives, business owners, or leadership teams.
• Strong customer service, client communication, organizational, documentation, multitasking, and problem-solving skills.
• Experience with CRM systems and maintaining accurate customer records.
• Proficiency in Google Workspace and Microsoft Office.
• Excellent English communication skills and the ability to work remotely during U.S. business hours.

Nice to have

• Experience with GoHighLevel, Canva, ChatGPT, or other AI productivity tools.
• Experience coordinating social media, marketing, or customer engagement activities.
• Background supporting service-based businesses.
• Experience with Asana, Trello, ClickUp, Monday.com, Slack, Zoom, or Microsoft Teams.

Culture & Benefits

• Permanent remote work from the Philippines.
• 10 days of paid time off and healthcare benefits.
• Annual performance appraisal and career growth opportunities.
• Performance bonuses and direct work with established U.S.-based businesses.
• Supportive and collaborative remote team environment.
• Work-from-home setup requires a laptop or PC with at least 8GB RAM, a stable 100 Mbps connection, and backup internet, device, and power.

Hiring process

• Applicants are encouraged to secure an NBI Clearance early to avoid delays during client matching.