Executive Assistant (Customer Experience & Marketing)

TL;DR

Executive Assistant (Customer Experience & Marketing): Managing day-to-day operations and executive support for a U.S.-based business with an accent on process optimization, client communication, and marketing coordination. Focus on maintaining CRM accuracy, enhancing customer experience, and driving operational efficiency through proactive project management.

Location: Must be based in the Philippines and available to work U.S. Business Hours.

Salary: PHP 50,000 + Performance Bonuses

Company

hirify.global is a fast-growing business providing operational and administrative support to U.S.-based service companies.

What you will do

• Manage executive calendars, appointments, and daily workflows.
• Deliver exceptional customer service and manage client communications throughout the project lifecycle.
• Maintain accurate CRM records and develop internal process documentation.
• Coordinate marketing initiatives, including social media content and reputation management campaigns.
• Track projects, deadlines, and action items to ensure timely completion.
• Identify opportunities to improve operational efficiency and reduce administrative errors.

Requirements

• 3–5 years of experience as an Executive Assistant, Virtual Assistant, or Operations Coordinator.
• Excellent written and verbal English communication skills.
• Proven experience supporting executives or leadership teams.
• Proficiency in Google Workspace, Microsoft Office, and CRM systems.
• Reliable remote work setup with a stable 100 Mbps internet connection and backup power.
• Ability to work U.S. Business Hours.

Nice to have

• Experience with GoHighLevel (HighLevel).
• Proficiency in Canva for marketing materials.
• Familiarity with ChatGPT and AI productivity tools.
• Background in marketing coordination or digital marketing.
• Experience in customer success or service-based industries.

Culture & Benefits

• Annual performance appraisals and career growth opportunities.
• 10 days of Paid Time Off (PTO).
• Healthcare benefits.
• Supportive team environment focused on professional development.