Renewals Manager (SaaS)

Location: Remote (Must be based in the United States)

Company

hirify.global is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation.

What you will do

• Own the end-to-end renewal lifecycle for an assigned portfolio of customer contracts from early engagement to signed agreement.
• Develop and execute account-level renewal strategies to protect recurring revenue and reduce customer churn.
• Lead commercial and contractual negotiations with customer stakeholders, managing pricing discussions and terms.
• Identify and qualify opportunities for footprint expansion through upsell and cross-sell in partnership with Sales and Customer Success.
• Monitor customer health and usage signals to proactively identify at-risk renewals and drive mitigation plans.
• Maintain accurate renewal pipeline and forecasts within CRM systems to enable clear reporting.

Requirements

• Experience owning an end-to-end renewal motion for B2B subscription or SaaS contracts.
• Proven track record of meeting or exceeding renewal and retention goals.
• Proficiency with CRM platforms such as Salesforce or HubSpot and strong analytical skills in Excel or Google Sheets.
• Ability to navigate complex procurement processes and build productive relationships with customer stakeholders.
• Experience partnering with Sales, Customer Success, Finance, and Legal to structure contract terms.
• Must be a resident of the United States.

Culture & Benefits

• Comprehensive benefits to support health, finances, and general well-being.
• Flexible Paid Time Off (PTO) policy.
• Equity compensation and Employee Stock Purchase Plan (ESPP).
• Dedicated Growth and Development Fund for continuous learning.
• Parental leave and home office equipment support.
• Inclusive environment with Team Member Resource Groups.