updated 1 month ago
Client Manager, Customer Success (Automotive)
126 000 - 130 000$
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Job description
Text:
TL;DR
Client Manager, Customer Success (Automotive) (Tableau/Power BI/Excel): Analyzing U.S. automotive configuration and retail transaction data to deliver client insights and support OEM profitability with an accent on customer success, automotive market analysis, and executive communication. Focus on building trusted client relationships, explaining sales volume, pricing, incentives, and residual value trends, and creating case studies that support business development.
Location: Remote - Michigan, United States
Salary: $126,000–$130,000 USD per year
Company
provides proprietary automotive data, advanced analytics, industry expertise, and workflows that connect insight to action.
What you will do
- Analyze U.S. automotive configuration and retail transaction data to identify industry trends and deliver actionable insights.
- Manage customer success for key OEM clients and build trusted advisor relationships.
- Explain changes in automotive retail sales volume, pricing, incentives, and residual values as a subject matter expert.
- Lead discussions with client users from working-level stakeholders through the C-suite.
- Create case studies, thought leadership articles, and presentations that demonstrate the value of data and services.
- Identify solutions that support sales and business development growth.
Requirements
- Must be based in Michigan for the remote role.
- 3–6 years of experience in automotive retail sales or reporting, consulting, corporate strategy, finance, or analytics.
- Significant experience with Excel and PowerPoint.
- Experience presenting to executives and speaking publicly.
- Understanding of trends in the automotive industry.
- Experience with automotive OEM quality organizations, manufacturing, or logistics is a plus.
Nice to have
- Experience with Palantir, Tableau, Power BI, or ThoughtSpot.
- Experience in automotive OEM quality, manufacturing, or logistics.
Culture & Benefits
- Collaborative environment with mentorship from leadership.
- Opportunities for career growth and future leadership development.
- Exposure to senior stakeholders and decisions affecting OEM profitability.
- Values centered on customer success, innovation, data, execution, and trust.
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