Senior Manager, xDR Strategy & Operations

Location: Bellevue, Washington; Chicago, Illinois; San Francisco, California; or Washington, DC. In-person onboarding is required, with travel to other offices approximately once per quarter.

Salary: $186,000–$256,000 USD annual base salary for candidates in California excluding the San Francisco Bay Area, Colorado, Illinois, New York, and Washington; an additional stated range is $166,000–$229,000 USD.

Company

Okta builds identity and access infrastructure that helps organizations securely adopt AI and manage digital identities.

What you will do

• Lead and develop the EMEA and APJ xDR Operations team while standardizing global KPIs, processes, systems, and best practices.
• Partner with AMER xDR leadership on strategy, operating rhythms, weekly pipeline reviews, monthly cadences, and QBR preparation.
• Own lead management, SLA monitoring, routing governance, feedback loops, and pipeline quality reviews.
• Build scalable QBR/MBR reporting frameworks, self-service analytics, and regional pipeline forecasts.
• Lead GTM initiatives, pilot programs, annual planning, territory design, and quota assignments with Sales and Marketing Operations.
• Use Salesforce, AI, and automation tools to improve reporting, forecasting, workflows, and data-driven decision-making.

Requirements

• 7+ years of experience in analytical, strategy, or operations roles at a high-growth SaaS company, including 2+ years of direct people management.
• Experience building, coaching, and developing high-performing operations or strategy teams.
• Advanced Salesforce expertise, including reports, dashboards, and complex object relationships.
• Advanced Excel or Google Sheets skills and experience managing large datasets.
• Strong knowledge of lead management, pipeline generation, capacity modeling, headcount planning, forecasting, and quota setting.
• Excellent communication, data storytelling, cross-functional influence, and executive-level stakeholder management skills.

Nice to have

• Experience with Outreach.io, Anaplan, Tableau, or Clari.
• Experience automating reporting, improving forecasts, or scaling operational workflows with AI tools.

Culture & Benefits

• Health, dental, and vision insurance.
• 401(k), flexible spending account, paid time off, and parental leave.
• Equity and bonus opportunities where applicable.
• Global organization spanning more than 20 offices with an immersive in-person onboarding experience.
• Travel to other Okta offices for in-person meetings and collaboration approximately once per quarter.