Sales Operations Manager (SaaS)

Location: Remote in Canada or the United States.

Salary: United States $108.5K–$155K plus equity; Canada CA$150.5K–CA$215K plus equity.

Company

hirify.global builds developer tools and infrastructure including hirify.global Desktop, hirify.global Hub, and hirify.global Scout, serving more than 20 million monthly users.

What you will do

• Partner with Solutions Engineering and Solutions Architect leadership to translate priorities into operating plans, process changes, systems requirements, and business outcomes.
• Own SE and SA workflows across opportunity intake, team assignment, capacity-based routing, POC/POV tracking, technical stages, handoffs to TAM, and forecast hygiene.
• Manage key GTM systems including Salesforce, Gong, and Opine; scope, test, implement, and drive adoption of system changes with Business Systems.
• Own reporting and KPIs covering coverage and ratios, pipeline engagement, technical win rate, POC/POV conversion and cycle time, influenced pipeline, and bookings.
• Support capacity, headcount, territory, quota, compensation, onboarding, ramp tracking, and playbook rollout for SE and SA teams.
• Lead cross-functional projects from conception to release, including project plans, business requirements, change management, process improvement, and AI-driven automation.

Requirements

• 4+ years of experience in Sales Operations, Revenue Operations, or a related GTM operations function.
• Experience working for a high-growth software or SaaS company and partnering with a Sales Engineering, Solutions Architect, or pre-sales organization.
• Strong Salesforce knowledge, including reports, dashboards, opportunity management, and requirements writing for administrators and developers.
• Experience building KPI frameworks, dashboards, and forecasting inputs for distributed, multi-region teams.
• Experience defining and documenting scalable processes such as capacity planning, POC workflows, and cross-team handoffs.
• Knowledge of project management, including project plans, business requirement documents, and business summaries.
• Ability to influence stakeholders across Sales, SE, Product, Finance, and Business Systems without direct authority.
• Exceptional communication and interpersonal skills, comfort with technical audiences, and the ability to work autonomously with a long-term building mindset.

Nice to have

• Experience with Gong, Opine, or similar GTM tools.
• Experience as a startup builder.

Culture & Benefits

• Remote-first work from home with schedule flexibility; offices are available in Seattle and Paris for connection and collaboration.
• Onboarding includes equipment setup, a swag package, collaborative training, and introductions to SE and SA leadership and cross-functional partners.
• Generous PTO, quarterly Whaleness Days, and an end-of-year Whaleness break.
• Home office support, a US$100 monthly technology stipend, and an annual learning and development stipend.
• Sixteen weeks of paid parental leave after six months, equity for full-time employees, and country-specific medical, retirement, and paid-holiday benefits.
• hirify.global does not offer visa sponsorship for this role.

Hiring process

• hirify.global may use AI-assisted tools during recruiting.
• Interview recordings are optional and require explicit consent.