Director, Account Management (Adtech)

TL;DR

Director, Account Management (Adtech): Leading a team of account managers to ensure high-quality campaign delivery and revenue growth within the programmatic ecosystem with an accent on operational excellence and strategic agency partnerships. Focus on driving cross-sell/upsell opportunities, managing senior stakeholder relationships, and aligning regional execution with global strategy.

Location: Hybrid in London (Required to be in the office on Tuesdays, Wednesdays, and Thursdays)

Company

hirify.global is a globally trusted independent supply-side platform providing transparent programmatic advertising solutions for media owners and marketers.

What you will do

• Manage the accuracy and quality of campaign setup, troubleshooting, and delivery against revenue targets.
• Oversee the implementation and management of incentive programs and internal processes.
• Partner with Technical Account Management to launch and scale new agency partnerships, specifically Marketplaces.
• Drive commercial growth by identifying and executing cross-sell and upsell opportunities.
• Build and maintain senior-level relationships with key agency and marketer stakeholders.
• Manage, coach, and develop a team of 6 Account Managers and Associate Account Managers.

Requirements

• 8+ years of experience in account management, campaign operations, or client services within adtech or programmatic media.
• Proven experience in people management.
• Ability to balance meticulous operational detail with commercial and strategic thinking.
• Strong stakeholder management skills and experience partnering with Sales teams.
• Confidence operating in a customer-facing capacity with senior agency stakeholders.
• Must be based in London and available for hybrid office work.

Culture & Benefits

• Comprehensive health, dental, and vision insurance for employees and dependents.
• Competitive retirement matching plans and equity packages.
• Flexible work schedules, paid time off, and dedicated health/personal days.
• Generous parental leave for birthing, non-birthing, and adoptive parents.
• Annual well-being allowance, fitness discounts, and mental health support programs.
• Inclusive environment with regular community-led events and continuous learning resources.