Channel Account Manager (AI)

TL;DR

Channel Account Manager (AI): Building and expanding PolyAI’s partner ecosystem across the US by recruiting, managing, and enabling distributors, alliances, VARs, and other CX channel partners with an accent on revenue growth, market penetration, and conversational AI solutions. Focus on negotiating executive-level partnerships, forecasting channel pipeline, and developing routes to market for complex enterprise technology.

Location: United States; regular travel throughout the region is required.

Salary: $220,000–$260,000 OTE with a 60/40 split, plus equity.

Company

PolyAI provides an agentic dialog platform for building, operating, governing, and improving conversational AI agents for enterprises.

What you will do

• Build and manage relationships with technology solution distributors, alliances, VARs, and other CX channel partners.
• Recruit new partners and align the channel program with target markets and business objectives.
• Present and demonstrate PolyAI’s conversational AI solutions to partners and their customers.
• Maintain accurate monthly and quarterly channel pipeline and revenue forecasts.
• Collaborate with marketing, operations, legal, and HR to execute channel strategies.
• Negotiate partnerships with customers and partners at all levels, including C-suite executives, while providing market and competitive insights.

Requirements

• Channel account management experience, preferably in UCaaS, CCaaS, or AI.
• Knowledge of routes to market involving distributors, alliances, VARs, and similar partner types.
• Experience recruiting partners into a channel program and cultivating partners capable of selling CX solutions.
• Strong relationship-building, presentation, negotiation, and interpersonal skills.
• Experience forecasting channel pipeline and revenue accurately.
• Willingness and ability to travel regularly throughout the region and collaborate cross-functionally.

Culture & Benefits

• Employee share options plan and equity participation.
• Medical, dental, and vision coverage, including dependent coverage, plus life insurance and short- and long-term disability insurance.
• 401(k) contribution plan, flexible PTO, and 11 designated company holidays.
• Annual learning and development allowance.
• Work-from-home allowance and enhanced parental leave.
• Company-funded fertility and family-forming programs plus menopause care support.