Account Manager (E-commerce)

Location: Warsaw, Poland (Bonifraterska 17); hybrid work with 3 days from the office and 2 days from home.

Salary: 9,850–10,500 PLN gross per month OTE, including base salary and monthly bonus.

Company

hirify.global helps sellers expand their e-commerce businesses into international markets.

What you will do

• Onboard top sellers and support them throughout their relationship with the service as their main point of contact.
• Analyze seller performance and identify ways to increase international sales.
• Demonstrate the value of paid packages to free-trial users and guide them through upgrades.
• Identify additional products and services that can improve seller profitability.
• Keep Salesforce records up to date and provide clear account visibility for the team.
• Represent the company at industry events occasionally and contribute client feedback to new features and programs.

Requirements

• Fluent German at C1 level or higher for daily communication with sellers.
• English at B2 level or higher for company communication, onboarding, and training.
• Comfort with regular, open communication by phone, email, and video.
• Relationship-building skills and confidence speaking with clients by phone.
• Some negotiation skills or willingness to develop them.

Nice to have

• Experience in sales or e-commerce.

Culture & Benefits

• Hybrid schedule with two days per week working from home.
• Private medical care and a Multisport card, with the option to add a partner and children.
• Anniversary program providing additional paid days off based on tenure.
• Opportunity to grow in e-commerce alongside high-performing sellers.