обновлено 6 дней назад
Account Manager (German)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Account Manager (German) (E-commerce): Managing and developing top-performing sellers through onboarding, performance optimization, upselling, and cross-selling with an accent on client communication, profitability, and customer satisfaction. Focus on unlocking sales potential, maintaining accurate CRM records, supporting new feature rollouts, and representing the company at events.
Location: Warsaw, Poland (Bonifraterska 17). Hybrid work with three days in the office and two days from home.
Company
provides solutions that help e-commerce sellers expand and improve their online sales.
What you will do
- Advise and support high-performing sellers during onboarding and throughout their customer journey.
- Manage and optimize seller performance to help unlock additional sales potential.
- Convert customers from free trials to paid packages by demonstrating the value of available offerings.
- Identify cross-selling opportunities to improve customer profitability and satisfaction.
- Track customer interactions and actions accurately in Salesforce and other reporting documents.
- Support company events and contribute to the rollout of new features and programs.
Requirements
- Fully proficient German and English.
- Strong communication and client engagement skills across multiple channels.
- Negotiation skills or a willingness to develop them.
- Ability to manage regular communication with clients and support their commercial success.
Nice to have
- Sales experience.
- E-commerce experience.
- Knowledge of additional languages.
Culture & Benefits
- Private medical insurance for employees and their loved ones.
- Multisport cards for employees and their families.
- Flexible start time between 8:00 AM and 10:00 AM.
- Hybrid work with two days from home each week.
- Casual dress code and company events.
- Additional paid days off through the Anniversary program.
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