Director, Sales, AI (CCaaS)

TL;DR

Director, Sales, AI (CCaaS): Leading the Agentic Sales and Presales teams to drive revenue growth for advanced AI solutions within the CX market with an accent on conversational AI and CCaaS. Focus on developing strategic territory plans, managing high-performing teams, and cultivating relationships with key enterprise clients.

Location: Australia - Sydney

Company

hirify.global is a global innovation powerhouse and market leader in AI, cloud, and digital customer experience software used by over 25,000 businesses worldwide.

What you will do

• Lead the Japan Agentic Sales and Presales teams to exceed revenue targets and deliver exceptional support to CX account teams.
• Develop and execute strategic territory plans to drive growth for advanced digital and AI solutions.
• Identify new business opportunities and cultivate relationships with key clients in the digital solutions market.
• Collaborate with cross-functional teams to ensure alignment with GTM sales initiatives.
• Analyze market trends and customer needs to inform sales strategies and product development.
• Manage team composition, including recruitment, performance monitoring, and reporting.

Requirements

• Minimum 3 years of experience in sales leadership roles within AI solutions and CCaaS.
• Minimum 5 years of experience as an individual contributor in enterprise software sales.
• Proven track record of driving sales growth and consistently exceeding targets.
• Bilingual proficiency in English and Japanese.
• Must be based in Sydney, Australia.
• Deep understanding of conversational AI, IVA, and knowledge management technologies.

Culture & Benefits

• Fast-paced, collaborative, and creative environment within a market-disrupting global company.
• Access to extensive internal career opportunities across multiple roles, disciplines, and locations.
• Opportunity to work with a high-performing team of industry experts.