Enterprise Account Executive (Ecommerce)

TL;DR

Enterprise Account Executive (Ecommerce): Driving end-to-end sales processes for strategic enterprise accounts in the EMEA region with an accent on complex sales cycles and high-value deals. Focus on navigating multi-threaded opportunities with senior stakeholders and building ROI-driven business cases for leading retailers.

Location: Must be UK-based (London preferred)

Company

Post-purchase experience platform used by major brands like IKEA and H&M to drive retention and loyalty.

What you will do

• Build and own a healthy enterprise pipeline across a defined region or account set.
• Lead senior-level, consultative conversations focused on business outcomes.
• Run deep discovery and translate customer challenges into clear value stories and ROI-driven business cases.
• Navigate complex buying groups, legal, and procurement processes.
• Coordinate internal teams including SDRs, Marketing, Solutions Consulting, and Customer Success to move deals forward.
• Manage accurate forecasting and communicate clearly with sales leadership.

Requirements

• Strong experience selling B2B SaaS at the enterprise level.
• Proven success selling into large retailers or consumer brands.
• Track record of closing complex, high-value, multi-stakeholder deals.
• Familiarity with structured sales methodologies, such as MEDDICC.
• Clear, confident communicator with senior executive presence.
• Must be based in the UK.

Nice to have

• Success selling into DACH, BENELUX, and/or the Nordics.
• Experience in ecommerce, CX, martech, or logistics tech.
• Previous scale-up experience.
• Proficiency in additional European languages.

Culture & Benefits

• Fast-paced environment offering real ownership and meaningful challenges.
• Opportunity to shape the sales motion as the company scales.
• Growth based on taking on bigger challenges and making a real impact rather than tenure.
• Collaborative culture focused on building together.