CRM Associate

TL;DR

CRM Associate (CRM Marketing): Implementing, managing, and reporting on CRM campaigns for client brands with an accent on segmentation, content, offers, and lifecycle marketing. Focus on analyzing campaign performance, building email templates, supporting client migrations, and coordinating delivery across customer-facing teams.

Location: Hybrid in Dundee, Scotland, with two days per week required in the Dundee office. Applicants must be eligible to work in the UK; sponsorship is not available.

Company

hirify.global develops an AI-powered Positionless Marketing platform that helps brands analyze, create, launch, and optimize personalized marketing campaigns.

What you will do

• Implement, manage, and report on CRM campaigns for hirify.global clients.
• Develop CRM strategies based on industry best practices and customer engagement goals.
• Build and modify email templates using a drag-and-drop editor.
• Analyze campaign performance and provide recommendations on segmentation, content, and offers.
• Support client migrations and assist with project coordination and execution.
• Collaborate with internal teams to deliver successful client outcomes.

Requirements

• Bachelor’s degree completed or in progress, or relevant CRM experience.
• Consulting or client-facing experience.
• Strong attention to detail, critical thinking, problem-solving, and communication skills.
• Proficiency in Excel and the ability to manage multiple priorities in a fast-paced environment.
• Eagerness to learn and develop in a customer-focused role.
• Eligibility to work in the UK is required; work visa sponsorship is not available. Hybrid attendance in the Dundee office two days per week is required.

Nice to have

• Experience with an Email Service Provider.
• Understanding of CRM strategies and lifecycle marketing.
• Basic HTML knowledge.
• Photoshop experience.

Culture & Benefits

• People-first culture focused on innovation, ownership, inclusion, and continuous learning.
• Modern UK office with a hybrid work model.
• Daily lunch budget when working onsite and a fully stocked kitchen.
• Social events throughout the year.
• Supportive workplace recognised among the UK’s Best Workplaces in Tech and for Wellbeing.