Health Representative (Pharmaceutical)

Location: Remote, field-based in Penang, Malaysia; must live within the assigned territory

Company

A global pharmaceutical corporation developing medicines, vaccines, and digital healthcare solutions for disease prevention and treatment.

What you will do

• Build and maintain long-term relationships with healthcare professionals, institutions, and other assigned territory customers.
• Develop and execute territory, customer, and channel sales plans based on customer priorities and market insights.
• Deliver compliant, targeted product messaging and education using approved materials to support appropriate product demand.
• Use virtual and in-person engagement strategies, digital tools, analytics, and call reporting systems to improve customer interactions.
• Provide patient education and adherence resources while answering appropriate on-label questions and connecting customers with subject-matter experts.
• Collaborate with Medical, Market Access, Marketing, and other customer-facing colleagues to address inquiries and achieve business objectives.

Requirements

• Bachelor’s degree, preferably in Pharmacy, Science, or a health-related field.
• Previous sales experience is preferred; a minimum of 2 years is an advantage.
• Demonstrated promotional or sales success, territory management, communication, teamwork, leadership, and accountability.
• Valid driver’s license and a driving record that complies with company standards.
• Strong planning, prioritization, analytical, problem-solving, strategic thinking, and project management skills.
• Must live within the assigned Penang territory.

Nice to have

• Pharmaceutical, biotech, healthcare, or related sales experience.
• Knowledge of relevant therapeutic areas, products, territory customers, and healthcare markets.
• Experience cultivating relationships with key opinion leaders and difficult-to-access healthcare providers.
• Experience using sales data, call reporting software, Veeva Engage, Zoom, WebEx, or Microsoft Office.

Culture & Benefits

• Field-based work combining virtual and face-to-face customer engagement.
• Cross-functional collaboration with Medical, Marketing, Market Access, and other support teams.
• Access to approved digital tools, customer resources, and technology-enabled engagement platforms.
• Opportunity to contribute customer insights to improve messaging, resources, and engagement models.