Pharmacovigilance Client Account Manager, Client Services (Pharmacovigilance)

Location: United States. Remote work is supported; employees near a hirify.global office may work on a hybrid basis by agreement with their manager. Occasional travel to client or hirify.global offices may be required.

Company

hirify.global provides regulatory sciences, clinical research, quality and compliance, pharmacovigilance, medical information, and R&D technology consulting services for biotech, medical device, and pharmaceutical organizations.

What you will do

• Manage designated client relationships, expectations, communications, and regular meetings.
• Ensure contracted pharmacovigilance and medical information services are delivered within scope and according to agreed working practices.
• Support onboarding and extension of new and existing client services.
• Develop working practices, supporting documentation, business reviews, and service improvement discussions.
• Coordinate client invoicing and support preparation for client audits.
• Arrange and host client visits at hirify.global offices when necessary.

Requirements

• Life Sciences degree or equivalent.
• At least one year of successful experience in contract, client, or project management.
• Excellent written and oral communication skills.
• Strong planning, prioritization, organizational, accuracy, and attention-to-detail skills.
• Ability to work effectively with clients, internal departments, and global teams.
• Working knowledge of standard operating procedures and compliance with health and safety policies.

Culture & Benefits

• Full-time employment with remote work support.
• Hybrid work may be available for employees within a reasonable commute of a hirify.global office.
• Global role with potential line reporting to any site worldwide.
• Inclusive workplace focused on diversity, equity, inclusion, collaboration, and innovation.
• Applications are reviewed personally by the recruitment team, with an outcome provided to every applicant.