обновлено 22 часа назад
Renewals Representative, Account Based
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Renewals Representative, Account Based (Subscription Renewals): Managing high-volume subscription renewals across regional Nordic customer accounts with an accent on retention, expansion, commercial accuracy, and procurement engagement. Focus on identifying churn risks, negotiating renewal terms, forecasting pipeline outcomes, and coordinating cross-sell opportunities with account and customer success teams.
Location: Denmark — Remote
Salary: Denmark-based sales roles have expected starting on-target earnings of 540,000–792,000 DKK, including base salary and commission target.
Company
develops software that helps innovators design and create buildings, vehicles, factories, and entertainment projects.
What you will do
- Own and execute end-to-end subscription renewal workflows across assigned Nordic customer accounts.
- Protect retention by identifying churn risks, renewal blockers, customer concerns, and disabled auto-renewals.
- Identify and close seat-based expansion opportunities, involving Account Executives in larger cross-sell opportunities.
- Engage procurement and commercial stakeholders, negotiate renewal terms, and resolve execution issues.
- Maintain accurate CRM pipelines, forecasts, reporting, and renewal workflow data.
- Partner with Customer Success Managers and partners while mentoring less experienced renewal and sales colleagues.
Requirements
- 5–10 years of experience in customer renewals, account management, inside sales, or customer success within a B2B environment.
- Experience with channel sales and managing high-volume renewal transactions independently.
- Strong customer-facing communication, commercial judgment, negotiation, and objection-handling skills.
- Ability to identify churn risks, expansion signals, and renewal blockers using customer insight and data.
- Experience with CRM systems, pipeline management, forecasting, and renewal workflows.
- Familiarity with Nordic customer buying behaviors and regional commercial practices.
Nice to have
- Experience with subscription or recurring-revenue business models.
- Exposure to seat-based expansion, partner-assisted renewals, or partner-led renewal models.
- Experience mentoring junior sales or renewal colleagues.
- Experience in cross-regional or matrixed sales organizations.
- Degree-level education or equivalent professional experience.
Culture & Benefits
- Full-time role supporting customer relationships and recurring revenue growth.
- Compensation may include annual cash bonuses, sales commissions, stock grants, and benefits.
- promotes a culture of belonging and meaningful work focused on improving how products are designed and made.
- In-person onboarding and/or identity verification may be required.
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