Deal Desk Specialist (SaaS)

TL;DR

Deal Desk Specialist (SaaS/Revenue Ops): Structuring commercially sound deals and partnering with Sales, Finance, and Legal to ensure governance and growth with an accent on pricing strategies and contract amendments. Focus on managing complex commercial scenarios, optimizing revenue operations, and ensuring alignment with corporate financial goals.

Location: Hybrid in London, UK (2 days in office, 3 days from home)

Company

hirify.global is a leading HR platform designed for mid-sized businesses to connect, engage, develop, and retain their people.

What you will do

• Act as a trusted commercial advisor for Sales and Customer Success teams to structure complex deals.
• Review pricing requests and ensure alignment with commercial policies and revenue recognition requirements.
• Manage the end-to-end deal request process through Salesforce, resolving blockers with Finance, Legal, and Billing.
• Support both new business opportunities and contract amendments for existing customers.
• Identify and implement process improvements to increase efficiency and reduce manual operational work.
• Contribute to the development of commercial playbooks and documentation.

Requirements

• Experience in Deal Desk, Sales Ops, Revenue Ops, or Commercial Ops within a SaaS environment.
• Proven expertise with Salesforce (essential).
• Experience supporting subscription-based commercial models and managing commercial contracts.
• Strong commercial judgment and ability to balance customer needs with business policies.
• Excellent communication skills to influence and advise internal stakeholders.
• High attention to detail and proactive ownership of tasks in a fast-paced environment.

Nice to have

• Experience in high-growth SaaS companies or those preparing for an IPO.
• Proficiency with CPQ or other quoting tools.
• Experience in workflow automation or Revenue Operations across the full customer lifecycle.
• Interest in AI and operational excellence.

Culture & Benefits

• Competitive compensation including a company share options plan and pre-IPO equity.
• Hybrid work model with a home office setup cash allowance.
• Wellness benefits and a flexible cash allowance for various perks via a benefits platform.
• Temporary remote work from anywhere in the world for up to two months (after six months of tenure).
• Additional "Bob Balance Days" (4 extra annual leave days) and two Social Impact Days for volunteering.
• Travel support including cycle schemes and season ticket loans.