Deal Operations Manager (EMEA)

Location: Remote anywhere in the United Kingdom; the role is associated with London, United Kingdom.

Company

hirify.global develops software products and collaboration tools for teams and supports distributed work through offices, home-based work, or a combination of both.

What you will do

• Build, manage, and coach a global 24x5 pre-sales execution team, including team leads and specialists.
• Establish performance and quality standards and support team career growth.
• Own quote execution across direct, partner, and sales-led motions, including queue health, SLAs, prioritization, handoffs, and escalations.
• Partner with Deal Desk, Sales, Finance, Legal, and Systems to streamline Quote-to-Order workflows and manage complex or bespoke deals.
• Use operational data and frontline feedback to reduce friction and manual effort, accelerate deals, and operationalize new products and pricing policies.
• Strengthen governance, tooling, documentation, and operational scalability.

Requirements

• 5+ years of experience in B2B SaaS, Commercial Operations, Deal Operations, Deal Desk, Order Management, Sales Quoting/Contract Support, or Revenue Operations.
• 2+ years of experience leading and managing people in an operations, customer support, sales support, or revenue-facing environment.
• Experience managing high-volume, time-sensitive, or globally distributed workflows and establishing operational governance, service standards, and escalation paths.
• Strong cross-functional collaboration skills with Sales, Finance, Legal, and Systems, and comfort working in a distributed-first workplace.
• BS/BA in Business, Economics, Finance, Operations, Accounting, or equivalent practical experience.
• Practical working knowledge of CPQ/Quote-to-Cash systems, Salesforce, Oracle Fusion, NetSuite, Jira, Confluence, DocuSign, and cloud marketplaces.
• Strong proficiency in Excel, including ad hoc formulas, workload and pricing analyses, and performance trend evaluation.
• In-depth experience with quote creation, revision, order management, provisioning, signatures, and document control across direct, partner, and sales-led motions.
• Strong judgment balancing speed, quality, customer outcomes, and risk, with experience driving process improvements from stakeholder feedback.

Culture & Benefits

• Choice of office-based, home-based, or combined work arrangements.
• Health and wellbeing resources.
• Paid volunteer days and additional local community support.
• Benefits, bonuses, commissions, and equity may be available for the role.
• Commitment to inclusive hiring, equal opportunity, and recruitment accommodations.