Account Director (Market Research)

TL;DR

Account Director (Market Research): Driving revenue growth through strategic account management and tailored digital market research solutions with an accent on consultative B2B sales, client relationships, and data-driven insights. Focus on expanding key accounts, negotiating high-value deals, leading cross-functional delivery, and translating complex client challenges into actionable research initiatives.

Location: Hybrid role based in London, UK, with attendance at the central London office twice a week; Wednesdays are compulsory.

Salary: GBP 48,000–66,000 per year, plus a competitive sales incentive program and benefits.

Company

hirify.global provides digital data collection, market research, and advertising measurement solutions supported by opted-in research panels, technology platforms, and data insights.

What you will do

• Manage strategic client accounts and build long-term partnerships aligned with client goals.
• Develop account strategies and identify upselling, cross-selling, and new business opportunities.
• Create proposals, negotiate contracts, close high-value deals, and achieve revenue targets.
• Lead cross-functional teams delivering data and market research solutions.
• Oversee project delivery, resolve escalations, and maintain high levels of client satisfaction.
• Mentor junior account managers and contribute to strategic initiatives and knowledge sharing.

Requirements

• 10+ years of experience in sales or account management, preferably in market research or data solutions.
• Strong client relationship management skills and a consultative, solutions-oriented sales approach.
• Experience with B2B and B2C insights, data analytics, or technology-enabled solutions.
• Proven ability to develop research or measurement plans, negotiate, close sales, and deliver against financial targets.
• Strong communication, presentation, collaboration, organization, and time management skills.
• Proficiency with CRM tools, preferably MS Dynamics, and familiarity with data platforms.

Nice to have

• Understanding of market research, consumer privacy issues, and emerging industry trends.
• Ability to comprehend and communicate complex solutions.
• Analytical excellence and experience working in fast-paced environments.

Culture & Benefits

• Hybrid working model with two office days per week.
• Competitive salary, sales bonus scheme, and a comprehensive benefits package.
• 25 days of holiday, increasing to a maximum of 30 days, plus family-friendly policies.
• Health, dental, medical, life assurance, income protection, and health screening benefits.
• Learning Management System with access to thousands of training modules and development programs.
• Inclusive and accessible workplace with accommodations available throughout the selection process.