Strategic Account Manager

TL;DR

Strategic Account Manager (MedTech): Managing operational performance and public sector contract delivery with an accent on KPI tracking, data-driven decision-making, and stakeholder relationship management. Focus on driving contract growth, optimizing service delivery, and ensuring financial performance across NHS-related programs.

Location: Hybrid role with regular travel required to Manchester, London, and Sheffield.

Company

hirify.global is a fast-growing preventive healthcare platform delivering innovative clinical pathways across hormonal, metabolic, and weight health, expanding its impact through public sector partnerships.

What you will do

• Own operational performance and KPIs across public sector contracts, diagnosing and resolving underperformance.
• Manage day-to-day relationships with commissioners and clients through proactive and credible communication.
• Analyze program performance data to identify trends, risks, and opportunities for reporting.
• Lead remedial actions and present corrective plans to commissioners when performance targets are not met.
• Manage contract budgets, track spending, and ensure accurate invoicing.
• Identify growth opportunities and build local partnerships to contribute to annual revenue targets.

Requirements

• 3+ years of experience in contract management, program management, operations, or service delivery.
• Proven track record of owning KPIs and driving performance improvement.
• Experience managing commissioner or client relationships at a senior level.
• Strong data analysis skills with the ability to present insights confidently.
• Budget management experience, including tracking spend and reconciling against delivery.
• Must be able to travel regularly to contract areas including Manchester and Sheffield.

Culture & Benefits

• Opportunity to work in a high-impact role directly influencing community health outcomes.
• Collaborative environment focused on preventive healthcare innovation.
• Exposure to both private and public sector healthcare operations.
• Supportive structure for professional growth and ownership.