Program Manager, Governance Operations & Knowledge Management (Data & AI)

TL;DR

Program Manager, Governance Operations & Knowledge Management (Data & AI): Owns the Data & AI Policy roadmap and develops governance operations, documentation, and knowledge-management systems with an accent on cross-functional coordination, policy lifecycle management, and AI-enabled content operations. Focus on maintaining accountability across complex workstreams, designing searchable governance repositories, and implementing automation and agent-based workflows.

Location: Foster City, California, United States; hybrid work with at least 3 days in the office. Travel required 5–10% of the time.

Salary: $146,200–$233,700 USD per year, plus potential bonus, equity, and sales incentive payments where applicable.

Company

hirify.global is a global payments technology corporation facilitating transactions among consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Own and maintain the Data & AI Policy roadmap, including dependencies, milestones, deliverables, and implementation timelines.
• Coordinate governance initiatives across Legal, Risk, Compliance, Security, Technology, and business stakeholders.
• Manage governance forums, working groups, action items, risks, issues, decisions, audit findings, and remediation commitments.
• Coordinate the review, approval, publication, and maintenance of policies, standards, playbooks, procedures, FAQs, and implementation guidance.
• Maintain a centralized source of truth for governance content and define information architecture, taxonomy, metadata, and document lifecycle standards.
• Use AI-enabled tools, automation, and agent-based workflows to improve governance operations, content generation, search, and process efficiency.

Requirements

• Must be based in the United States and work from the Foster City office at least 3 days per week.
• At least 5 years of relevant experience with a bachelor's degree, or equivalent experience with an advanced degree or PhD.
• At least 5 years of experience in program management, project management, governance, risk, compliance, audit, policy management, or knowledge management.
• Experience coordinating complex cross-functional initiatives with multiple stakeholders, competing priorities, deadlines, and deliverables.
• Experience developing or maintaining policies, standards, procedures, playbooks, governance artifacts, documentation, or operational materials.
• Experience with knowledge repositories and collaboration tools such as Jira, Confluence, SharePoint, and Microsoft 365.

Nice to have

• Experience with Data Governance, AI Governance, Privacy, Information Governance, or Risk Management.
• Experience using AI-enabled tools, workflow orchestration, or agent-based solutions to improve business processes.
• PMP, Agile, or similar project management certification.

Culture & Benefits

• Office-based work environment with department-dependent working hours.
• Comprehensive benefits may include medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off, and a wellness program.
• Potential eligibility for bonus and equity.
• Opportunity to contribute to payments technology serving customers and organizations worldwide.