Quality Program Manager

TL;DR

Quality Program Manager (QMS/DMS and Manufacturing Quality): Improving quality management and document management systems for scalable, compliant manufacturing operations with an accent on workflow optimization, system adoption, reporting, and continuous improvement. Focus on analyzing quality data, strengthening ISO 9001, ISO 13485, and AS9100 compliance, and implementing cross-functional solutions that improve operational efficiency and customer satisfaction.

Location: On-site in Plymouth, Minnesota, Monday through Friday. This role is open only to U.S. citizens, lawful permanent residents, or individuals with refugee or asylee status; temporary visa holders are not eligible.

Company

A manufacturing technology company providing digitally enabled production services, including injection molding, with a focus on scalable quality and operational excellence.

What you will do

• Improve Quality Management System and Document Management System processes, workflows, configurations, usability, scalability, and adoption.
• Collaborate with quality systems leadership, IT, business systems, and cross-functional stakeholders to implement and enhance QMS/DMS tools.
• Identify opportunities for workflow automation, reporting, system integration, standardization, and reduced administrative effort.
• Use dashboards, reports, visualizations, and performance indicators to support decision-making, risk management, and quality system monitoring.
• Lead or support improvement programs addressing business risks, process gaps, compliance requirements, and strategic priorities.
• Document requirements, processes, recommendations, outcomes, project status, risks, and performance trends for leadership and stakeholders.

Requirements

• Bachelor’s degree in business, quality management, engineering, mathematics, statistics, or a related field.
• Related experience in a Quality Systems environment: 7+ years, or at least 4 years of relevant experience at the organization.
• Working knowledge of ISO 9001:2015, ISO 13485:2016, and AS9100D.
• Ability to analyze quality and manufacturing data, apply statistical techniques, solve problems, and drive change across functions.
• Strong written and oral communication, initiative, attention to detail, adaptability, and willingness to learn and train others.
• Proficiency in Excel and a continuous improvement mindset.

Nice to have

• Experience in a quality leadership role focused on quality and continuous improvement.
• Experience with additional quality systems standards, including ISO 13485.
• Experience working with customers and suppliers.

Culture & Benefits

• Full-time employment in an on-site manufacturing environment.
• Health, dental, vision, life insurance, disability coverage, and flexible spending or health savings accounts.
• At least three weeks of paid time off, wellness hours, holiday pay, volunteer hours, and paid caregiver leave.
• 401(k) with company match and immediate vesting.
• Employee stock purchase program and foundation matching grants.
• Work focused on quality, safety, compliance, collaboration, and continuous improvement.