Vice President, Customer Growth (HR Tech)

TL;DR

Vice President, Customer Growth (HR Tech): Leading the revenue engine focused on renewals, upsells, and account expansion for a B2B SaaS platform with an accent on scaling quota-carrying Account Management teams. Focus on driving net revenue retention, optimizing the renewal process, and executing high-stakes negotiations with executive stakeholders.

Location: Remote (United States)

Salary: $224,000 USD + Bonus

Company

hirify.global is a B2B SaaS company providing secure, intuitive technology to help employers manage complex employee experience moments.

What you will do

• Define and execute revenue growth strategies focused on renewals, upsell, cross-sell, and account expansion.
• Lead, coach, and scale a team of Account Managers, setting quotas and performance metrics.
• Own the end-to-end renewal process to drive on-time renewal rates and negotiate contract terms.
• Partner with Product and Marketing to align offerings with customer needs for expansion opportunities.
• Manage forecasting and pipeline reporting for the Account Management function.
• Cultivate executive-level relationships with key accounts to support high-stakes negotiations.

Requirements

• Must be based in the United States.
• 12+ years of experience in Account Management, Sales, or Customer Success leadership in B2B SaaS.
• 8+ years of people leadership experience building and scaling quota-carrying teams.
• Proven track record of exceeding renewal and expansion revenue targets.
• Strong negotiation skills with executive-level stakeholders.
• Proficiency with CRM and sales tools such as Salesforce, Gong, and ChurnZero.

Nice to have

• Experience in the HR technology ecosystem (HRIS, payroll, or leave technologies).
• Background in compliance-driven or highly regulated SaaS industries.
• MBA or advanced degree in Business or a related field.

Culture & Benefits

• Remote-first environment with a focus on flexibility and trust.
• Competitive rewards including a performance-based bonus program and equity opportunities.
• Access to learning resources, leadership programs, and professional development.
• Flexible time off, paid holidays, and flexible leave programs.
• Inclusive culture emphasizing innovation, accountability, and collective achievement.