Head of Workplace Operations & Experience - Americas

TL;DR

Head of Workplace Operations & Experience - Americas (Workplace Operations/Facilities): Leading safe, high-performing and engaging workplaces across the Americas with an accent on regional strategy, operational excellence and employee experience. Focus on managing multi-site teams and IFM partners, overseeing workplace transformations, budgets and governance, and balancing local needs with global standards.

Location: Based at the Boston Hub with a hybrid schedule of 3 days in the office and 2 days at home each week. Regional responsibility covers Boston, Mexico City, Monterrey, Tempe and São Paulo. International travel is required; no relocation assistance is offered.

Salary: $150,921–$226,381

Company

hirify.global is a global manufacturing company focused on inspiring and developing the builders of tomorrow through creative play and sustainable products.

What you will do

• Lead Workplace Operations across the Americas, maintaining safe, inspiring and high-performing workplaces.
• Manage regional Workplace teams, supporting collaboration, accountability, wellbeing and continuous improvement.
• Oversee Integrated Facility Management partners, service delivery, contracts, performance and operational issue resolution.
• Drive regional planning, governance, KPI reporting, budgets and workplace strategy improvements.
• Support office openings, workplace transformations, relocations and operational mobilisation projects.
• Represent the Americas on the Global Workplace Operations & Experience Leadership Team and partner with senior stakeholders.

Requirements

• Proven leadership experience in Workplace, Facilities or Corporate Real Estate operations across multiple sites or regions.
• Experience managing and developing high-performing teams across multiple countries and cultures.
• Extensive experience with Integrated Facility Management providers, supplier governance and operational performance.
• Strong knowledge of workplace strategy, facilities management, workplace experience and operational excellence in a global organisation.
• Experience with workplace transformations, office openings, relocations and mobilisation projects.
• Strong stakeholder management, communication, commercial, analytical and budget management skills.

Culture & Benefits

• Hybrid work policy averaging 3 days per week in the assigned office.
• Enhanced paid family care leave and life and disability insurance.
• Wellbeing support including the Headspace App and local wellbeing initiatives.
• hirify.global colleague discount from the first day and an eligibility-based bonus scheme.
• Inclusive workplace culture focused on belonging, collaboration, employee wellbeing and sustainability.

Hiring process

• Applications are reviewed on an ongoing basis.
• Role eligibility and the hybrid working policy are discussed during the recruitment process.
• Drug screening is required as part of the drug-free workplace policy.