Senior Surgical Growth Implementation Success Partner (Healthcare SaaS)

TL;DR

Senior Surgical Growth Implementation Success Partner (Healthcare SaaS): Lead complex, enterprise-wide perioperative SaaS deployments across multiple service lines and facilities with an accent on executive stakeholder management, EHR architecture, analytics, and adoption. Focus on shaping implementation scope with Sales, anticipating delivery risks, guiding hospital leaders and surgeons, and driving measurable workflow adoption and ROI.

Location: Remote within the United States; average travel of 25–35% required.

Salary: $120,000–$150,000 USD

Company

hirify.global develops healthcare solutions powered by machine learning, generative AI, and behavioral science to improve hospital operations and patient care.

What you will do

• Partner with Sales to scope, validate, and set delivery expectations for enterprise perioperative engagements.
• Own implementation timelines and lead complex deployments across multiple service lines, facilities, surgeon groups, and executive stakeholders.
• Advise perioperative leadership, surgeons, IT teams, and C-suite stakeholders on scope, operational strategy, risks, and resolution paths.
• Collaborate with Data Engineers, Product Specialists, Client Success Partners, and client teams to deliver implementation requirements and maximize customer value.
• Use dashboards and reporting tools to identify gaps, reinforce adoption, and demonstrate sustained ROI.
• Lead process improvement, change management, workflow adoption, and long-term sustainability initiatives.

Requirements

• 8+ years of project or program management experience delivering enterprise-wide SaaS implementations.
• 8+ years of professional experience in healthcare consulting, digital health, or a health system.
• Experience leading large, complex provider-side healthcare implementations with executive engagement.
• Knowledge of perioperative metrics, processes, workflows, and operational challenges.
• Fluency with Epic, Cerner, or comparable EHR environments, including architecture, integrations, and workflow implications.
• Strong quantitative and analytical skills, including dashboard use, data validation, complex Excel functions, and interpretation of Java or SQL code.

Nice to have

• Experience writing SQL queries.
• PMP certification.
• Experience working with clinical or process consultants.

Culture & Benefits

• Mission-driven work focused on improving healthcare operations and patient care.
• Open paid time off and paid parental leave.
• Professional development, wellness, and technology stipends.
• Employee referral bonus and stock option awards.
• Employment is subject to a background investigation and drug test.