Account Executive (AI)

Location: On-site in Sydney, Australia

Company

hirify.global builds AI-powered customer support software that resolves complex, high-volume tickets for fintech, healthtech, marketplace, and delivery businesses.

What you will do

• Own the full enterprise sales cycle, from prospecting through closing and account expansion.
• Build relationships with technical and business decision-makers at mid-market and enterprise accounts.
• Understand customer support operations and communicate how AI can improve efficiency and deliver measurable ROI.
• Partner with product and implementation teams to support successful customer onboarding.
• Establish sales processes, documentation, best practices, and the go-to-market playbook.
• Share market intelligence and customer feedback with founders and product teams while meeting revenue targets.

Requirements

• 5+ years of experience in new business or enterprise SaaS sales, ideally in B2B software or AI-driven solutions.
• Proven success building pipeline and meeting or exceeding sales targets.
• Experience with complex, consultative sales cycles involving multiple stakeholders.
• Ability to explain technical concepts and ROI to technical and business audiences.
• Strong communication, relationship-building, and customer discovery skills.
• Excitement about AI and its potential to transform business operations.

Nice to have

• Experience selling innovative products in an early-stage or entrepreneurial environment.
• Experience using AI tools.

Culture & Benefits

• Low-ego, high-trust culture with flexible working hours and a focus on work-life balance.
• Broad scope to influence the product, company, sales approach, and go-to-market strategy.
• AI tools are available without usage limits as part of daily work.
• Promotion and performance recognition are reviewed every six weeks.
• Company-wide working retreats in Hawaii take place twice a year.

Hiring process

• A couple of informal conversations followed by a paid work trial lasting approximately two days.
• The work trial involves solving real problems alongside the team.