Account Executive (AI)

TL;DR

Account Executive (AI): Driving enterprise sales of AI-powered customer support software for fintechs, healthtechs, marketplaces, and delivery services with an accent on consultative selling, measurable ROI, and complex stakeholder management. Focus on building pipeline, closing mid-market and enterprise deals, shaping the sales playbook, and turning customer insight into product strategy.

Location: On-site in Sydney, Australia

Company

hirify.global builds AI software that resolves complex, high-volume customer support requests for businesses in fintech, healthtech, marketplaces, and delivery services.

What you will do

• Own the full enterprise sales cycle from prospecting through deal closure.
• Build and nurture relationships with technical and business decision-makers.
• Understand customer support operations and communicate the measurable ROI of AI automation.
• Partner with product and implementation teams to support smooth customer onboarding.
• Establish sales processes, documentation, best practices, and AI-first selling strategies.
• Provide market intelligence and customer feedback to shape product development, messaging, and go-to-market strategy.

Requirements

• 5+ years of experience in new business or enterprise SaaS sales.
• Proven success building pipeline and meeting or exceeding revenue targets.
• Experience with complex, consultative sales cycles involving multiple stakeholders.
• Ability to explain technical concepts and ROI to technical and business audiences.
• Strong communication, relationship-building, customer curiosity, and solution-oriented thinking.
• Interest in AI and its potential to transform business operations.

Culture & Benefits

• Low-ego, high-trust environment with flexible working hours and a focus on work-life balance.
• Early-stage Series A environment with meaningful scope to influence the product and company.
• AI-native workplace with unrestricted access to AI tools and opportunities to develop practical AI skills.
• Performance is reviewed and recognized through leadership meetings held every six weeks.
• Company-wide trips to Hawaii twice a year, with teams across the US, UK, and Australia.
• Commitment to diversity and inclusion, with encouragement for applicants from underrepresented backgrounds.

Hiring process

• A couple of informal conversations to exchange context and experience.
• A paid work trial lasting approximately two days, focused on real problems with the team.