обновлено 2 дня назад
Renewals Representative, Account-Based, Nordic Speaker
48 700 - 71 500€
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Renewals Representative, Account-Based, Nordic Speaker (B2B Subscription Renewals): Managing end-to-end subscription renewals for Nordic regional customers with an accent on customer retention, expansion, procurement engagement, and accurate CRM forecasting. Focus on identifying churn risks, negotiating renewal terms, closing seat-based expansion opportunities, and coordinating renewal strategy with Account Executives and Customer Success Managers.
Location: Barcelona, Spain; hybrid model with attendance at the Barcelona office
Salary: €48,700–€71,500 annual on-target earnings (OTE), including base salary and commission target.
Company
develops software used to create buildings, vehicles, factories, and entertainment content.
What you will do
- Own and execute end-to-end subscription renewal workflows across Nordic regional customer accounts.
- Protect retention by identifying churn risks, renewal blockers, customer concerns, and disabled auto-renewals.
- Identify and close seat-based expansion opportunities during renewal cycles.
- Engage procurement and commercial stakeholders, negotiate renewal terms, and resolve execution issues.
- Maintain renewal pipelines, forecasts, reporting, and workflow data in CRM systems.
- Collaborate with Account Executives, Customer Success Managers, and partners while mentoring less experienced renewal and sales colleagues.
Requirements
- 5+ years of sales experience, with experience in customer renewals, account management, inside sales, or customer success in a B2B environment.
- Experience independently managing a high volume of renewal transactions with strong attention to detail and prioritisation.
- Strong customer-facing communication skills and confidence engaging procurement and commercial stakeholders.
- Commercial awareness, including negotiating renewal terms and addressing customer objections.
- Experience identifying churn risks, expansion signals, and renewal blockers using customer insight and data.
- Nordic language required; familiarity with Nordic customer buying behaviours and regional commercial practices.
Nice to have
- Experience with subscription-based or recurring revenue business models.
- Exposure to seat-based expansion, partner-assisted renewals, or partner-led renewal models.
- Experience mentoring junior sales or renewal colleagues.
- Experience in cross-regional or matrixed sales organisations.
- Degree-level education or equivalent professional experience.
Culture & Benefits
- Competitive compensation package with base salary, sales commissions, potential bonuses, stock grants, and comprehensive benefits.
- Culture focused on belonging and inclusive collaboration.
- Meaningful work supporting software users across sustainable design, manufacturing, and entertainment industries.
- In-person onboarding and/or identity verification may be required.
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